In the coming weeks, a security change will be made to prevent students and former students from using their WVU-issued email accounts to create or maintain personal accounts on Zoom. Anyone currently using an @mix account for a personal Zoom account will be required to either consolidate the account under their WVU address, change the personal account to a personal email address, or terminate the Zoom personal account.
Information Technology Services will announce the date for this change to the main WVU Zoom domain once it is determined. After that date, anyone using @mix or @mail accounts for personal Zoom accounts will be prompted at sign-in to either join the WVU Zoom account or change their email address. You can defer a decision three times. After that, you must choose to join the WVU account or change the email address associated with your personal Zoom account.
Please direct questions to the ITS Help Desk at ITSHelp@mail.wvu.edu.