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ITS establishing regular 2-9 a.m. Sunday maintenance window for Mountaineer Card services

To ensure that CS Gold, the system behind the Mountaineer Card, continues to function reliably, efficiently and securely, Information Technology Services is adding it to the list of systems that undergo regular, planned maintenance every Sunday. 

CS Gold, Mountie Bounty, the MyMountaineerCard website and other card-related functions may be unavailable 2-9 a.m. every Sunday. Our work will be completed before dining halls open. 

This change means that access is possible but is not guaranteed during this window. You may be unable to purchase or change meal plans, make Mountie Bounty deposits or check balances. Also during this time:

  • Participating locations on and off campus, including vending machines, won’t accept Mountie Bounty. 
  • On-campus laundry machines won’t function.
  • ID cards cannot be produced.
  • Classroom Attendance Monitor and Mobile ID won’t function.

CS Gold maintenance will occur in the same timeframe that many other important systems are undergoing updates and critical maintenance. The schedule is available at it.wvu.edu/help.